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Useful Tips in Online Shopping – Gearbest

1.  The tracking number isn’t available for all orders

The Unregistered Air Mail haven’t a tracking number. But if you want to track your order, the best option will be upgrading your parcel to Air Mail, Expedited Shipping or Priority Line. 

2. When can I choose Free Shipping?

Free Shipping is available for selected products. You’ll find informations about Free Shipping in product info. There are examples:

3. Is there any way to cancel my order?

Yes. You can cancel your order when hasn’t yet been shipped. Make a decision fast and you can  do this in “My orders” section in your account.

4. When will I receive ordered products?

Your order shouldn’t come later than 25 days after dispatched a parcel. If your shipment is longer please contact with Customer Service in Gearbest. You can go to the local post office if you suppose your order is waiting for you.

5. Local Warehouses

You can select available local warehouse if you want to get ordered goods faster. Examples for Warehouses:

If you have some questions or concerns please contact with us by using Contact Form on our website.

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